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-
-
-
-
-
-
-Network Working Group K. Moore
-Request for Comments: 1894 University of Tennessee
-Category: Standards Track G. Vaudreuil
- Octel Network Services
- January 1996
-
-
- An Extensible Message Format for Delivery Status Notifications
-
-Status of this Memo
-
- This document specifies an Internet standards track protocol for the
- Internet community, and requests discussion and suggestions for
- improvements. Please refer to the current edition of the "Internet
- Official Protocol Standards" (STD 1) for the standardization state
- and status of this protocol. Distribution of this memo is unlimited.
-
-Abstract
-
- This memo defines a MIME content-type that may be used by a message
- transfer agent (MTA) or electronic mail gateway to report the result
- of an attempt to deliver a message to one or more recipients. This
- content-type is intended as a machine-processable replacement for the
- various types of delivery status notifications currently used in
- Internet electronic mail.
-
- Because many messages are sent between the Internet and other
- messaging systems (such as X.400 or the so-called "LAN-based"
- systems), the DSN protocol is designed to be useful in a multi-
- protocol messaging environment. To this end, the protocol described
- in this memo provides for the carriage of "foreign" addresses and
- error codes, in addition to those normally used in Internet mail.
- Additional attributes may also be defined to support "tunneling" of
- foreign notifications through Internet mail.
-
- Any questions, comments, and reports of defects or ambiguities in
- this specification may be sent to the mailing list for the NOTARY
- working group of the IETF, using the address
- <notifications@cs.utk.edu>. Requests to subscribe to the mailing
- list should be addressed to <notifications-request@cs.utk.edu>.
- Implementors of this specification are encouraged to subscribe to the
- mailing list, so that they will quickly be informed of any problems
- which might hinder interoperability.
-
- NOTE: This document is a Proposed Standard. If and when this
- protocol is submitted for Draft Standard status, any normative text
- (phrases containing SHOULD, SHOULD NOT, MUST, MUST NOT, or MAY) in
- this document will be re-evaluated in light of implementation
-
-
-
-Moore & Vaudreuil Standards Track [Page 1]
-
-RFC 1894 Delivery Status Notifications January 1996
-
-
- experience, and are thus subject to change.
-
-1. Introduction
-
- This memo defines a MIME [1] content-type for delivery status
- notifications (DSNs). A DSN can be used to notify the sender of a
- message of any of several conditions: failed delivery, delayed
- delivery, successful delivery, or the gatewaying of a message into an
- environment that may not support DSNs. The "message/delivery-status"
- content-type defined herein is intended for use within the framework
- of the "multipart/report" content type defined in [2].
-
- This memo defines only the format of the notifications. An extension
- to the Simple Message Transfer Protocol (SMTP) [3] to fully support
- such notifications is the subject of a separate memo [4].
-
-1.1 Purposes
-
- The DSNs defined in this memo are expected to serve several purposes:
-
-(a) Inform human beings of the status of message delivery processing, as
- well as the reasons for any delivery problems or outright failures,
- in a manner which is largely independent of human language;
-
-(b) Allow mail user agents to keep track of the delivery status of
- messages sent, by associating returned DSNs with earlier message
- transmissions;
-
-(c) Allow mailing list exploders to automatically maintain their
- subscriber lists when delivery attempts repeatedly fail;
-
-(d) Convey delivery and non-delivery notifications resulting from
- attempts to deliver messages to "foreign" mail systems via a
- gateway;
-
-(e) Allow "foreign" notifications to be tunneled through a MIME-capable
- message system and back into the original messaging system that
- issued the original notification, or even to a third messaging
- system;
-
-(f) Allow language-independent, yet reasonably precise, indications of
- the reason for the failure of a message to be delivered (once status
- codes of sufficient precision are defined); and
-
-(g) Provide sufficient information to remote MTA maintainers (via
- "trouble tickets") so that they can understand the nature of
- reported errors. This feature is used in the case that failure to
- deliver a message is due to the malfunction of a remote MTA and the
-
-
-
-Moore & Vaudreuil Standards Track [Page 2]
-
-RFC 1894 Delivery Status Notifications January 1996
-
-
- sender wants to report the problem to the remote MTA administrator.
-
-1.2 Requirements
-
- These purposes place the following constraints on the notification
- protocol:
-
-(a) It must be readable by humans as well as being machine-parsable.
-
-(b) It must provide enough information to allow message senders (or the
- user agents) to unambiguously associate a DSN with the message that
- was sent and the original recipient address for which the DSN is
- issued (if such information is available), even if the message was
- forwarded to another recipient address.
-
-(c) It must be able to preserve the reason for the success or failure of
- a delivery attempt in a remote messaging system, using the
- "language" (mailbox addresses and status codes) of that remote
- system.
-
-(d) It must also be able to describe the reason for the success or
- failure of a delivery attempt, independent of any particular human
- language or of the "language" of any particular mail system.
-
-(e) It must preserve enough information to allow the maintainer of a
- remote MTA to understand (and if possible, reproduce) the conditions
- that caused a delivery failure at that MTA.
-
-(f) For any notifications issued by foreign mail systems, which are
- translated by a mail gateway to the DSN format, the DSN must
- preserve the "type" of the foreign addresses and error codes, so
- that these may be correctly interpreted by gateways.
-
- A DSN contains a set of per-message fields which identify the message
- and the transaction during which the message was submitted, along
- with other fields that apply to all delivery attempts described by
- the DSN. The DSN also includes a set of per-recipient fields to
- convey the result of the attempt to deliver the message to each of
- one or more recipients.
-
-1.3 Terminology
-
- A message may be transmitted through several message transfer agents
- (MTAs) on its way to a recipient. For a variety of reasons,
- recipient addresses may be rewritten during this process, so each MTA
- may potentially see a different recipient address. Depending on the
- purpose for which a DSN is used, different formats of a particular
- recipient address will be needed.
-
-
-
-Moore & Vaudreuil Standards Track [Page 3]
-
-RFC 1894 Delivery Status Notifications January 1996
-
-
- Several DSN fields are defined in terms of the view from a particular
- MTA in the transmission. The MTAs are assigned the following names:
-
- (a) Original MTA
-
- The Original MTA is the one to which the message is submitted for
- delivery by the sender of the message.
-
- (b) Reporting MTA
-
- For any DSN, the Reporting MTA is the one which is reporting the
- results of delivery attempts described in the DSN.
-
- If the delivery attempts described occurred in a "foreign" (non-
- Internet) mail system, and the DSN was produced by translating the
- foreign notice into DSN format, the Reporting MTA will still identify
- the "foreign" MTA where the delivery attempts occurred.
-
- (c) Received-From MTA
-
- The Received-From MTA is the MTA from which the Reporting MTA
- received the message, and accepted responsibility for delivery of the
- message.
-
- (d) Remote MTA
-
- If an MTA determines that it must relay a message to one or more
- recipients, but the message cannot be transferred to its "next hop"
- MTA, or if the "next hop" MTA refuses to accept responsibility for
- delivery of the message to one or more of its intended recipients,
- the relaying MTA may need to issue a DSN on behalf of the recipients
- for whom the message cannot be delivered. In this case the relaying
- MTA is the Reporting MTA, and the "next hop" MTA is known as the
- Remote MTA.
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-Moore & Vaudreuil Standards Track [Page 4]
-
-RFC 1894 Delivery Status Notifications January 1996
-
-
-Figure 1 illustrates the relationship between the various MTAs.
-
-
-+-----+ +--------+ +---------+ +---------+ +------+
-| | | | |Received-| | | | |
-| | => |Original| => ... => | From | => |Reporting| ===> |Remote|
-| user| | MTA | | MTA | | MTA | <No! | MTA |
-|agent| +--------+ +---------+ +----v----+ +------+
-| | |
-| | <-------------------------------------------+
-+-----+ (DSN returned to sender by Reporting MTA)
-
-
- Figure 1. Original, Received-From, Reporting and Remote MTAs
-
-
- Each of these MTAs may provide information which is useful in a DSN:
-
-+ Ideally, the DSN will contain the address of each recipient as
- originally specified to the Original MTA by the sender of the message.
- This version of the address is needed (rather than a forwarding
- address or some modified version of the original address) so that the
- sender may compare the recipient address in the DSN with the address
- in the sender's records (e.g. an address book for an individual, the
- list of subscribers for a mailing list) and take appropriate action.
-
- Similarly, the DSN might contain an "envelope identifier" that was
- known to both the sender's user agent and the Original MTA at the time
- of message submission, and which, if included in the DSN, can be used
- by the sender to keep track of which messages were or were not
- delivered.
-
-+ If a message was (a) forwarded to a different address than that
- specified by the sender, (b) gatewayed to a different mail system than
- that used by the sender, or (c) subjected to address rewriting during
- transmission, the "final" form of the recipient address (i.e. the one
- seen by the Reporting MTA) will be different than the original
- (sender-specified) recipient address. Just as the sender's user agent
- (or the sender) prefers the original recipient address, so the "final"
- address is needed when reporting a problem to the postmaster of the
- site where message delivery failed, because only the final recipient
- address will allow her to reproduce the conditions that caused the
- failure.
-
-+ A "failed" DSN should contain the most accurate explanation for the
- delivery failure that is available. For ease of interpretation, this
- information should be a format which is independent of the mail
- transport system that issued the DSN. However, if a foreign error
-
-
-
-Moore & Vaudreuil Standards Track [Page 5]
-
-RFC 1894 Delivery Status Notifications January 1996
-
-
- code is translated into some transport-independent format, some
- information may be lost. It is therefore desirable to provide both a
- transport-independent status code and a mechanism for reporting
- transport-specific codes. Depending on the circumstances that
- produced delivery failure, the transport-specific code might be
- obtained from either the Reporting MTA or the Remote MTA.
-
- Since different values for "recipient address" and "delivery status
- code" are needed according to the circumstance in which a DSN will be
- used, and since the MTA that issues the DSN cannot anticipate those
- circumstances, the DSN format described here may contain both the
- original and final forms of a recipient address, and both a
- transport-independent and a transport-specific indication of delivery
- status.
-
- Extension fields may also be added by the Reporting MTA as needed to
- provide additional information for use in a trouble ticket or to
- preserve information for tunneling of foreign delivery reports
- through Internet DSNs.
-
- The Original, Reporting, and Remote MTAs may exist in very different
- environments and use dissimilar transport protocols, MTA names,
- address formats, and delivery status codes. DSNs therefore do not
- assume any particular format for mailbox addresses, MTA names, or
- transport-specific status codes. Instead, the various DSN fields
- that carry such quantities consist of a "type" subfield followed by a
- subfield whose contents are ordinary text characters, and the format
- of which is indicated by the "type" subfield. This allows a DSN to
- convey these quantities regardless of format.
-
-2. Format of a Delivery Status Notification
-
- A DSN is a MIME message with a top-level content-type of
- multipart/report (defined in [2]). When a multipart/report content
- is used to transmit a DSN:
-
-(a) The report-type parameter of the multipart/report content is
- "delivery-status".
-
-(b) The first component of the multipart/report contains a human-
- readable explanation of the DSN, as described in [2].
-
-(c) The second component of the multipart/report is of content-type
- message/delivery-status, described in section 2.1 of this document.
-
-(d) If the original message or a portion of the message is to be
- returned to the sender, it appears as the third component of the
- multipart/report.
-
-
-
-Moore & Vaudreuil Standards Track [Page 6]
-
-RFC 1894 Delivery Status Notifications January 1996
-
-
- NOTE: For delivery status notifications gatewayed from foreign
- systems, the headers of the original message may not be available.
- In this case the third component of the DSN may be omitted, or it
- may contain "simulated" RFC 822 headers which contain equivalent
- information. In particular, it is very desirable to preserve the
- subject, date, and message-id (or equivalent) fields from the
- original message.
-
- The DSN MUST be addressed (in both the message header and the
- transport envelope) to the return address from the transport envelope
- which accompanied the original message for which the DSN was
- generated. (For a message that arrived via SMTP, the envelope return
- address appears in the MAIL FROM command.)
-
- The From field of the message header of the DSN SHOULD contain the
- address of a human who is responsible for maintaining the mail system
- at the Reporting MTA site (e.g. Postmaster), so that a reply to the
- DSN will reach that person. Exception: if a DSN is translated from a
- foreign delivery report, and the gateway performing the translation
- cannot determine the appropriate address, the From field of the DSN
- MAY be the address of a human who is responsible for maintaining the
- gateway.
-
- The envelope sender address of the DSN SHOULD be chosen to ensure
- that no delivery status reports will be issued in response to the DSN
- itself, and MUST be chosen so that DSNs will not generate mail loops.
- Whenever an SMTP transaction is used to send a DSN, the MAIL FROM
- command MUST use a NULL return address, i.e. "MAIL FROM:<>".
-
- A particular DSN describes the delivery status for exactly one
- message. However, an MTA MAY report on the delivery status for
- several recipients of the same message in a single DSN. Due to the
- nature of the mail transport system (where responsibility for
- delivery of a message to its recipients may be split among several
- MTAs, and delivery to any particular recipient may be delayed),
- multiple DSNs may be still be issued in response to a single message
- submission.
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-Moore & Vaudreuil Standards Track [Page 7]
-
-RFC 1894 Delivery Status Notifications January 1996
-
-
-2.1 The message/delivery-status content-type
-
- The message/delivery-status content-type is defined as follows:
-
- MIME type name: message
- MIME subtype name: delivery-status
- Optional parameters: none
- Encoding considerations: "7bit" encoding is sufficient and
- MUST be used to maintain readability
- when viewed by non-MIME mail
- readers.
- Security considerations: discussed in section 4 of this memo.
-
- The message/delivery-status report type for use in the
- multipart/report is "delivery-status".
-
- The body of a message/delivery-status consists of one or more
- "fields" formatted according to the ABNF of RFC 822 header "fields"
- (see [6]). The per-message fields appear first, followed by a blank
- line. Following the per-message fields are one or more groups of
- per-recipient fields. Each group of per-recipient fields is preceded
- by a blank line. Using the ABNF of RFC 822, the syntax of the
- message/delivery-status content is as follows:
-
- delivery-status-content =
- per-message-fields 1*( CRLF per-recipient-fields )
-
- The per-message fields are described in section 2.2. The per-
- recipient fields are described in section 2.3.
-
-
-2.1.1 General conventions for DSN fields
-
- Since these fields are defined according to the rules of RFC 822, the
- same conventions for continuation lines and comments apply.
- Notification fields may be continued onto multiple lines by beginning
- each additional line with a SPACE or HTAB. Text which appears in
- parentheses is considered a comment and not part of the contents of
- that notification field. Field names are case-insensitive, so the
- names of notification fields may be spelled in any combination of
- upper and lower case letters. Comments in DSN fields may use the
- "encoded-word" construct defined in [7].
-
- A number of DSN fields are defined to have a portion of a field body
- of "xtext". "xtext" is used to allow encoding sequences of octets
- which contain values outside the range [1-127 decimal] of traditional
- ASCII characters, and also to allow comments to be inserted in the
- data. Any octet may be encoded as "+" followed by two upper case
-
-
-
-Moore & Vaudreuil Standards Track [Page 8]
-
-RFC 1894 Delivery Status Notifications January 1996
-
-
- hexadecimal digits. (The "+" character MUST be encoded as "+2B".)
- With certain exceptions, octets that correspond to ASCII characters
- may be represented as themselves. SPACE and HTAB characters are
- ignored. Comments may be included by enclosing them in parenthesis.
- Except within comments, encoded-words such as defined in [7] may NOT
- be used in xtext.
-
- "xtext" is formally defined as follows:
-
- xtext = *( xchar / hexchar / linear-white-space / comment )
-
- xchar = any ASCII CHAR between "!" (33) and "~" (126) inclusive,
- except for "+", "\" and "(".
-
- "hexchar"s are intended to encode octets that cannot be represented
- as plain text, either because they are reserved, or because they are
- non-printable. However, any octet value may be represented by a
- "hexchar".
-
- hexchar = ASCII "+" immediately followed by two upper case
- hexadecimal digits
-
- When encoding an octet sequence as xtext:
-
- + Any ASCII CHAR between "!" and "~" inclusive, except for "+", "\",
- and "(", MAY be encoded as itself. (Some CHARs in this range may
- also be encoded as "hexchar"s, at the implementor's discretion.)
-
- + ASCII CHARs that fall outside the range above must be encoded as
- "hexchar".
-
- + Line breaks (CR LF SPACE) MAY be inserted as necessary to keep line
- lengths from becoming excessive.
-
- + Comments MAY be added to clarify the meaning for human readers.
-
-2.1.2 "*-type" subfields
-
- Several DSN fields consist of a "-type" subfield, followed by a
- semicolon, followed by "*text". For these fields, the keyword used
- in the address-type, diagnostic-type, or MTA-name-type subfield
- indicates the expected format of the address, status-code, or MTA-
- name which follows.
-
-
-
-
-
-
-
-
-Moore & Vaudreuil Standards Track [Page 9]
-
-RFC 1894 Delivery Status Notifications January 1996
-
-
- The "-type" subfields are defined as follows:
-
-(a) An "address-type" specifies the format of a mailbox address. For
- example, Internet mail addresses use the "rfc822" address-type.
-
- address-type = atom
-
-(b) A "diagnostic-type" specifies the format of a status code. For
- example, when a DSN field contains a reply code reported via the
- Simple Mail Transfer Protocol [3], the "smtp" diagnostic-type is
- used.
-
- diagnostic-type = atom
-
-(c) An "MTA-name-type" specifies the format of an MTA name. For
- example, for an SMTP server on an Internet host, the MTA name is the
- domain name of that host, and the "dns" MTA-name-type is used.
-
- mta-name-type = atom
-
- Values for address-type, diagnostic-type, and MTA-name-type are
- case-insensitive. Thus address-type values of "RFC822" and "rfc822"
- are equivalent.
-
- The Internet Assigned Numbers Authority (IANA) will maintain a
- registry of address-types, diagnostic-types, and MTA-name-types,
- along with descriptions of the meanings and acceptable values of
- each, or a reference to a one or more specifications that provide
- such descriptions. (The "rfc822" address-type, "smtp" diagnostic-
- type, and "dns" MTA-name-type are defined in [4].) Registration
- forms for address-type, diagnostic-type, and MTA-name-type appear in
- section 8 of this document.
-
- IANA will not accept registrations for any address-type, diagnostic-
- type, or MTA-name-type name that begins with "X-". These type names
- are reserved for experimental use.
-
-2.1.3 Lexical tokens imported from RFC 822
-
- The following lexical tokens, defined in [6], are used in the ABNF
- grammar for DSNs: atom, CHAR, comment, CR, CRLF, DIGIT, LF, linear-
- white-space, SPACE, text. The date-time lexical token is defined in
- [8].
-
-
-
-
-
-
-
-
-Moore & Vaudreuil Standards Track [Page 10]
-
-RFC 1894 Delivery Status Notifications January 1996
-
-
-2.2 Per-Message DSN Fields
-
- Some fields of a DSN apply to all of the delivery attempts described
- by that DSN. These fields may appear at most once in any DSN. These
- fields are used to correlate the DSN with the original message
- transaction and to provide additional information which may be useful
- to gateways.
-
- per-message-fields =
- [ original-envelope-id-field CRLF ]
- reporting-mta-field CRLF
- [ dsn-gateway-field CRLF ]
- [ received-from-mta-field CRLF ]
- [ arrival-date-field CRLF ]
- *( extension-field CRLF )
-
-2.2.1 The Original-Envelope-Id field
-
- The optional Original-Envelope-Id field contains an "envelope
- identifier" which uniquely identifies the transaction during which
- the message was submitted, and was either (a) specified by the sender
- and supplied to the sender's MTA, or (b) generated by the sender's
- MTA and made available to the sender when the message was submitted.
- Its purpose is to allow the sender (or her user agent) to associate
- the returned DSN with the specific transaction in which the message
- was sent.
-
- If such an envelope identifier was present in the envelope which
- accompanied the message when it arrived at the Reporting MTA, it
- SHOULD be supplied in the Original-Envelope-Id field of any DSNs
- issued as a result of an attempt to deliver the message. Except when
- a DSN is issued by the sender's MTA, an MTA MUST NOT supply this
- field unless there is an envelope-identifier field in the envelope
- which accompanied this message on its arrival at the Reporting MTA.
-
- The Original-Envelope-Id field is defined as follows:
-
- original-envelope-id-field =
- "Original-Envelope-Id" ":" envelope-id
-
- envelope-id = *text
-
- There may be at most one Original-Envelope-Id field per DSN.
-
- The envelope-id is CASE-SENSITIVE. The DSN MUST preserve the
- original case and spelling of the envelope-id.
-
-
-
-
-
-Moore & Vaudreuil Standards Track [Page 11]
-
-RFC 1894 Delivery Status Notifications January 1996
-
-
- NOTE: The Original-Envelope-Id is NOT the same as the Message-Id from
- the message header. The Message-Id identifies the content of the
- message, while the Original-Envelope-Id identifies the transaction in
- which the message is sent.
-
-2.2.2 The Reporting-MTA DSN field
-
- reporting-mta-field =
- "Reporting-MTA" ":" mta-name-type ";" mta-name
-
- mta-name = *text
-
- The Reporting-MTA field is defined as follows:
-
- A DSN describes the results of attempts to deliver, relay, or gateway
- a message to one or more recipients. In all cases, the Reporting-MTA
- is the MTA which attempted to perform the delivery, relay, or gateway
- operation described in the DSN. This field is required.
-
- Note that if an SMTP client attempts to relay a message to an SMTP
- server and receives an error reply to a RCPT command, the client is
- responsible for generating the DSN, and the client's domain name will
- appear in the Reporting-MTA field. (The server's domain name will
- appear in the Remote-MTA field.)
-
- Note that the Reporting-MTA is not necessarily the MTA which actually
- issued the DSN. For example, if an attempt to deliver a message
- outside of the Internet resulted in a nondelivery notification which
- was gatewayed back into Internet mail, the Reporting-MTA field of the
- resulting DSN would be that of the MTA that originally reported the
- delivery failure, not that of the gateway which converted the foreign
- notification into a DSN. See Figure 2.
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-Moore & Vaudreuil Standards Track [Page 12]
-
-RFC 1894 Delivery Status Notifications January 1996
-
-
-sender's environment recipient's environment
-............................ ..........................................
- : :
- (1) : : (2)
- +-----+ +--------+ +--------+ +---------+ +---------+ +------+
- | | | | | | |Received-| | | | |
- | |=>|Original|=>| |->| From |->|Reporting|-->|Remote|
- | user| | MTA | | | | MTA | | MTA |<No| MTA |
- |agent| +--------+ |Gateway | +---------+ +----v----+ +------+
- | | | | |
- | | <============| |<-------------------+
- +-----+ | |(4) (3)
- +--------+
- : :
-...........................: :.........................................
-
- Figure 2. DSNs in the presence of gateways
-
- (1) message is gatewayed into recipient's environment
- (2) attempt to relay message fails
- (3) reporting-mta (in recipient's environment) returns nondelivery
- notification
- (4) gateway translates foreign notification into a DSN
-
-
-
- The mta-name portion of the Reporting-MTA field is formatted
- according to the conventions indicated by the mta-name-type subfield.
- If an MTA functions as a gateway between dissimilar mail environments
- and thus is known by multiple names depending on the environment, the
- mta-name subfield SHOULD contain the name used by the environment
- from which the message was accepted by the Reporting-MTA.
-
- Because the exact spelling of an MTA name may be significant in a
- particular environment, MTA names are CASE-SENSITIVE.
-
-2.2.3 The DSN-Gateway field
-
- The DSN-Gateway field indicates the name of the gateway or MTA which
- translated a foreign (non-Internet) delivery status notification into
- this DSN. This field MUST appear in any DSN which was translated by
- a gateway from a foreign system into DSN format, and MUST NOT appear
- otherwise.
-
- dsn-gateway-field = "DSN-Gateway" ":" mta-name-type ";" mta-name
-
-
-
-
-
-
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-
-
- For gateways into Internet mail, the MTA-name-type will normally be
- "smtp", and the mta-name will be the Internet domain name of the
- gateway.
-
-2.2.4 The Received-From-MTA DSN field
-
- The optional Received-From-MTA field indicates the name of the MTA
- from which the message was received.
-
- received-from-mta-field =
- "Received-From-MTA" ":" mta-name-type ";" mta-name
-
- If the message was received from an Internet host via SMTP, the
- contents of the mta-name subfield SHOULD be the Internet domain name
- supplied in the HELO or EHLO command, and the network address used by
- the SMTP client SHOULD be included as a comment enclosed in
- parentheses. (In this case, the MTA-name-type will be "smtp".)
-
- The mta-name portion of the Received-From-MTA field is formatted
- according to the conventions indicated by the MTA-name-type subfield.
-
- Since case is significant in some mail systems, the exact spelling,
- including case, of the MTA name SHOULD be preserved.
-
-2.2.5 The Arrival-Date DSN field
-
- The optional Arrival-Date field indicates the date and time at which
- the message arrived at the Reporting MTA. If the Last-Attempt-Date
- field is also provided in a per-recipient field, this can be used to
- determine the interval between when the message arrived at the
- Reporting MTA and when the report was issued for that recipient.
-
- arrival-date-field = "Arrival-Date" ":" date-time
-
- The date and time are expressed in RFC 822 'date-time' format, as
- modified by [8]. Numeric timezones ([+/-]HHMM format) MUST be used.
-
-2.3 Per-Recipient DSN fields
-
- A DSN contains information about attempts to deliver a message to one
- or more recipients. The delivery information for any particular
- recipient is contained in a group of contiguous per-recipient fields.
- Each group of per-recipient fields is preceded by a blank line.
-
-
-
-
-
-
-
-
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-
-
- The syntax for the group of per-recipient fields is as follows:
-
-
- per-recipient-fields =
- [ original-recipient-field CRLF ]
- final-recipient-field CRLF
- action-field CRLF
- status-field CRLF
- [ remote-mta-field CRLF ]
- [ diagnostic-code-field CRLF ]
- [ last-attempt-date-field CRLF ]
- [ will-retry-until-field CRLF ]
- *( extension-field CRLF )
-
-2.3.1 Original-Recipient field
-
- The Original-Recipient field indicates the original recipient address
- as specified by the sender of the message for which the DSN is being
- issued.
-
- original-recipient-field =
- "Original-Recipient" ":" address-type ";" generic-address
-
- generic-address = *text
-
- The address-type field indicates the type of the original recipient
- address. If the message originated within the Internet, the
- address-type field field will normally be "rfc822", and the address
- will be according to the syntax specified in [6]. The value
- "unknown" should be used if the Reporting MTA cannot determine the
- type of the original recipient address from the message envelope.
-
- This field is optional. It should be included only if the sender-
- specified recipient address was present in the message envelope, such
- as by the SMTP extensions defined in [4]. This address is the same
- as that provided by the sender and can be used to automatically
- correlate DSN reports and message transactions.
-
-2.3.2 Final-Recipient field
-
- The Final-Recipient field indicates the recipient for which this set
- of per-recipient fields applies. This field MUST be present in each
- set of per-recipient data.
-
-
-
-
-
-
-
-
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-
-
- The syntax of the field is as follows:
-
- final-recipient-field =
- "Final-Recipient" ":" address-type ";" generic-address
-
- The generic-address subfield of the Final-Recipient field MUST
- contain the mailbox address of the recipient (from the transport
- envelope) as it was when the message was accepted for delivery by the
- Reporting MTA.
-
- The Final-Recipient address may differ from the address originally
- provided by the sender, because it may have been transformed during
- forwarding and gatewaying into an totally unrecognizable mess.
- However, in the absence of the optional Original-Recipient field, the
- Final-Recipient field and any returned content may be the only
- information available with which to correlate the DSN with a
- particular message submission.
-
- The address-type subfield indicates the type of address expected by
- the reporting MTA in that context. Recipient addresses obtained via
- SMTP will normally be of address-type "rfc822".
-
- NOTE: The Reporting MTA is not expected to ensure that the address
- actually conforms to the syntax conventions of the address-type.
- Instead, it MUST report exactly the address received in the envelope,
- unless that address contains characters such as CR or LF which may
- not appear in a DSN field.
-
- Since mailbox addresses (including those used in the Internet) may be
- case sensitive, the case of alphabetic characters in the address MUST
- be preserved.
-
-2.3.3 Action field
-
- The Action field indicates the action performed by the Reporting-MTA
- as a result of its attempt to deliver the message to this recipient
- address. This field MUST be present for each recipient named in the
- DSN.
-
- The syntax for the action-field is:
-
- action-field = "Action" ":" action-value
-
- action-value =
- "failed" / "delayed" / "delivered" / "relayed" / "expanded"
-
-
-
-
-
-
-Moore & Vaudreuil Standards Track [Page 16]
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-RFC 1894 Delivery Status Notifications January 1996
-
-
- The action-value may be spelled in any combination of upper and lower
- case characters.
-
-"failed" indicates that the message could not be delivered to the
- recipient. The Reporting MTA has abandoned any attempts to
- deliver the message to this recipient. No further
- notifications should be expected.
-
-"delayed" indicates that the Reporting MTA has so far been unable to
- deliver or relay the message, but it will continue to
- attempt to do so. Additional notification messages may be
- issued as the message is further delayed or successfully
- delivered, or if delivery attempts are later abandoned.
-
-"delivered" indicates that the message was successfully delivered to
- the recipient address specified by the sender, which
- includes "delivery" to a mailing list exploder. It does
- not indicate that the message has been read. This is a
- terminal state and no further DSN for this recipient should
- be expected.
-
-"relayed" indicates that the message has been relayed or gatewayed
- into an environment that does not accept responsibility for
- generating DSNs upon successful delivery. This action-
- value SHOULD NOT be used unless the sender has requested
- notification of successful delivery for this recipient.
-
-"expanded" indicates that the message has been successfully delivered
- to the recipient address as specified by the sender, and
- forwarded by the Reporting-MTA beyond that destination to
- multiple additional recipient addresses. An action-value
- of "expanded" differs from "delivered" in that "expanded"
- is not a terminal state. Further "failed" and/or "delayed"
- notifications may be provided.
-
- Using the terms "mailing list" and "alias" as defined in
- [4], section 7.2.7: An action-value of "expanded" is only
- to be used when the message is delivered to a multiple-
- recipient "alias". An action-value of "expanded" SHOULD
- NOT be used with a DSN issued on delivery of a message to a
- "mailing list".
-
- NOTE ON ACTION VS. STATUS CODES: Although the 'action' field might
- seem to be redundant with the 'status' field, this is not the case.
- In particular, a "temporary failure" ("4") status code could be used
- with an action-value of either "delayed" or "failed". For example,
- assume that an SMTP client repeatedly tries to relay a message to the
- mail exchanger for a recipient, but fails because a query to a domain
-
-
-
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-RFC 1894 Delivery Status Notifications January 1996
-
-
- name server timed out. After a few hours, it might issue a "delayed"
- DSN to inform the sender that the message had not yet been delivered.
- After a few days, the MTA might abandon its attempt to deliver the
- message and return a "failed" DSN. The status code (which would
- begin with a "4" to indicate "temporary failure") would be the same
- for both DSNs.
-
- Another example for which the action and status codes may appear
- contradictory: If an MTA or mail gateway cannot deliver a message
- because doing so would entail conversions resulting in an
- unacceptable loss of information, it would issue a DSN with the
- 'action' field of "failure" and a status code of 'XXX'. If the
- message had instead been relayed, but with some loss of information,
- it might generate a DSN with the same XXX status-code, but with an
- action field of "relayed".
-
-2.3.4 Status field
-
- The per-recipient Status field contains a transport-independent
- status code which indicates the delivery status of the message to
- that recipient. This field MUST be present for each delivery attempt
- which is described by a DSN.
-
- The syntax of the status field is:
-
- status-field = "Status" ":" status-code
-
- status-code = DIGIT "." 1*3DIGIT "." 1*3DIGIT
-
- ; White-space characters and comments are NOT allowed within a
- ; status-code, though a comment enclosed in parentheses MAY follow
- ; the last numeric subfield of the status-code. Each numeric
- ; subfield within the status-code MUST be expressed without
- ; leading zero digits.
-
- Status codes thus consist of three numerical fields separated by ".".
- The first sub-field indicates whether the delivery attempt was
- successful (2 = success, 4 = persistent temporary failure, 5 =
- permanent failure). The second sub-field indicates the probable
- source of any delivery anomalies, and the third sub-field denotes a
- precise error condition, if known.
-
- The initial set of status-codes is defined in [5].
-
-
-
-
-
-
-
-
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-
-
-2.3.5 Remote-MTA field
-
- The value associated with the Remote-MTA DSN field is a printable
- ASCII representation of the name of the "remote" MTA that reported
- delivery status to the "reporting" MTA.
-
- remote-mta-field = "Remote-MTA" ":" mta-name-type ";" mta-name
-
- NOTE: The Remote-MTA field preserves the "while talking to"
- information that was provided in some pre-existing nondelivery
- reports.
-
- This field is optional. It MUST NOT be included if no remote MTA was
- involved in the attempted delivery of the message to that recipient.
-
-2.3.6 Diagnostic-Code field
-
- For a "failed" or "delayed" recipient, the Diagnostic-Code DSN field
- contains the actual diagnostic code issued by the mail transport.
- Since such codes vary from one mail transport to another, the
- diagnostic-type subfield is needed to specify which type of
- diagnostic code is represented.
-
- diagnostic-code-field =
- "Diagnostic-Code" ":" diagnostic-type ";" *text
-
- NOTE: The information in the Diagnostic-Code field may be somewhat
- redundant with that from the Status field. The Status field is
- needed so that any DSN, regardless of origin, may be understood by
- any user agent or gateway that parses DSNs. Since the Status code
- will sometimes be less precise than the actual transport diagnostic
- code, the Diagnostic-Code field is provided to retain the latter
- information. Such information may be useful in a trouble ticket sent
- to the administrator of the Reporting MTA, or when tunneling foreign
- nondelivery reports through DSNs.
-
- If the Diagnostic Code was obtained from a Remote MTA during an
- attempt to relay the message to that MTA, the Remote-MTA field should
- be present. When interpreting a DSN, the presence of a Remote-MTA
- field indicates that the Diagnostic Code was issued by the Remote
- MTA. The absence of a Remote-MTA indicates that the Diagnostic Code
- was issued by the Reporting MTA.
-
- In addition to the Diagnostic-Code itself, additional textual
- description of the diagnostic, MAY appear in a comment enclosed in
- parentheses.
-
-
-
-
-
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-
-RFC 1894 Delivery Status Notifications January 1996
-
-
- This field is optional, because some mail systems supply no
- additional information beyond that which is returned in the 'action'
- and 'status' fields. However, this field SHOULD be included if
- transport-specific diagnostic information is available.
-
-2.3.7 Last-Attempt-Date field
-
- The Last-Attempt-Date field gives the date and time of the last
- attempt to relay, gateway, or deliver the message (whether successful
- or unsuccessful) by the Reporting MTA. This is not necessarily the
- same as the value of the Date field from the header of the message
- used to transmit this delivery status notification: In cases where
- the DSN was generated by a gateway, the Date field in the message
- header contains the time the DSN was sent by the gateway and the DSN
- Last-Attempt-Date field contains the time the last delivery attempt
- occurred.
-
- last-attempt-date-field = "Last-Attempt-Date" ":" date-time
-
- This field is optional. It MUST NOT be included if the actual date
- and time of the last delivery attempt are not available (which might
- be the case if the DSN were being issued by a gateway).
-
- The date and time are expressed in RFC 822 'date-time' format, as
- modified by [8]. Numeric timezones ([+/-]HHMM format) MUST be used.
-
- 3.2.1.5 final-log-id field
-
- The "final-log-id" field gives the final-log-id of the message that
- was used by the final-mta. This can be useful as an index to the
- final-mta's log entry for that delivery attempt.
-
- final-log-id-field = "Final-Log-ID" ":" *text
-
- This field is optional.
-
-2.3.8 Will-Retry-Until field
-
- For DSNs of type "delayed", the Will-Retry-Until field gives the date
- after which the Reporting MTA expects to abandon all attempts to
- deliver the message to that recipient. The Will-Retry-Until field is
- optional for "delay" DSNs, and MUST NOT appear in other DSNs.
-
- will-retry-until-field = "Will-Retry-Until" ":" date-time
-
- The date and time are expressed in RFC 822 'date-time' format, as
- modified by [8]. Numeric timezones ([+/-]HHMM format) MUST be used.
-
-
-
-
-Moore & Vaudreuil Standards Track [Page 20]
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-
-
-2.4 Extension fields
-
- Additional per-message or per-recipient DSN fields may be defined in
- the future by later revisions or extensions to this specification.
- Extension-field names beginning with "X-" will never be defined as
- standard fields; such names are reserved for experimental use. DSN
- field names NOT beginning with "X-" MUST be registered with the
- Internet Assigned Numbers Authority (IANA) and published in an RFC.
-
- Extension DSN fields may be defined for the following reasons:
-
- (a) To allow additional information from foreign delivery status
- reports to be tunneled through Internet DSNs. The names of such
- DSN fields should begin with an indication of the foreign
- environment name (e.g. X400-Physical-Forwarding-Address).
-
- (b) To allow the transmission of diagnostic information which is
- specific to a particular mail transport protocol. The names of
- such DSN fields should begin with an indication of the mail
- transport being used (e.g. SMTP-Remote-Recipient-Address). Such
- fields should be used for diagnostic purposes only and not by
- user agents or mail gateways.
-
- (c) To allow transmission of diagnostic information which is specific
- to a particular message transfer agent (MTA). The names of such
- DSN fields should begin with an indication of the MTA
- implementation which produced the DSN. (e.g. Foomail-Queue-ID).
-
- MTA implementors are encouraged to provide adequate information, via
- extension fields if necessary, to allow an MTA maintainer to
- understand the nature of correctable delivery failures and how to fix
- them. For example, if message delivery attempts are logged, the DSN
- might include information which allows the MTA maintainer to easily
- find the log entry for a failed delivery attempt.
-
- If an MTA developer does not wish to register the meanings of such
- extension fields, "X-" fields may be used for this purpose. To avoid
- name collisions, the name of the MTA implementation should follow the
- "X-", (e.g. "X-Foomail-Log-ID").
-
-3. Conformance and Usage Requirements
-
- An MTA or gateway conforms to this specification if it generates DSNs
- according to the protocol defined in this memo. For MTAs and
- gateways that do not support requests for positive delivery
- notification (such as in [4]), it is sufficient that delivery failure
- reports use this protocol.
-
-
-
-
-Moore & Vaudreuil Standards Track [Page 21]
-
-RFC 1894 Delivery Status Notifications January 1996
-
-
- A minimal implementation of this specification need generate only the
- Reporting-MTA per-message field, and the Final-Recipient, Action, and
- Status fields for each attempt to deliver a message to a recipient
- described by the DSN. Generation of the other fields, when
- appropriate, is strongly recommended.
-
- MTAs and gateways MUST NOT generate the Original-Recipient field of a
- DSN unless the mail transfer protocol provides the address originally
- specified by the sender at the time of submission. (Ordinary SMTP
- does not make that guarantee, but the SMTP extension defined in [4]
- permits such information to be carried in the envelope if it is
- available.)
-
- Each sender-specified recipient address SHOULD result in at most one
- "delivered" or "failed" DSN for that recipient. If a positive DSN is
- requested (e.g. one using NOTIFY=SUCCESS in SMTP) for a recipient
- that is forwarded to multiple recipients of an "alias" (as defined in
- [4], section 7.2.7), the forwarding MTA SHOULD normally issue a
- "expanded" DSN for the originally-specified recipient and not
- propagate the request for a DSN to the forwarding addresses.
- Alternatively, the forwarding MTA MAY relay the request for a DSN to
- exactly one of the forwarding addresses and not propagate the request
- to the others.
-
- By contrast, successful submission of a message to a mailing list
- exploder is considered final delivery of the message. Upon delivery
- of a message to a recipient address corresponding to a mailing list
- exploder, the Reporting MTA SHOULD issue an appropriate DSN exactly
- as if the recipient address were that of an ordinary mailbox.
-
- NOTE: This is actually intended to make DSNs usable by mailing lists
- themselves. Any message sent to a mailing list subscriber should
- have its envelope return address pointing to the list maintainer [see
- RFC 1123, section 5.3.7(E)]. Since DSNs are sent to the envelope
- return address, all DSNs resulting from delivery to the recipients of
- a mailing list will be sent to the list maintainer. The list
- maintainer may elect to mechanically process DSNs upon receipt, and
- thus automatically delete invalid addresses from the list. (See
- section 7 of this memo.)
-
- This specification places no restrictions on the processing of DSNs
- received by user agents or distribution lists.
-
-4. Security Considerations
-
- The following security considerations apply when using DSNs:
-
-
-
-
-
-Moore & Vaudreuil Standards Track [Page 22]
-
-RFC 1894 Delivery Status Notifications January 1996
-
-
-4.1 Forgery
-
- DSNs may be forged as easily as ordinary Internet electronic mail.
- User agents and automatic mail handling facilities (such as mail
- distribution list exploders) that wish to make automatic use of DSNs
- should take appropriate precautions to minimize the potential damage
- from denial-of-service attacks.
-
- Security threats related to forged DSNs include the sending of:
-
-(a) A falsified delivery notification when the message is not delivered
- to the indicated recipient,
-(b) A falsified non-delivery notification when the message was in fact
- delivered to the indicated recipient,
-(c) A falsified Final-Recipient address,
-(d) A falsified Remote-MTA identification,
-(e) A falsified relay notification when the message is "dead ended".
-(f) Unsolicited DSNs
-
-4.2 Confidentiality
-
- Another dimension of security is confidentiality. There may be cases
- in which a message recipient is autoforwarding messages but does not
- wish to divulge the address to which the messages are autoforwarded.
- The desire for such confidentiality will probably be heightened as
- "wireless mailboxes", such as pagers, become more widely used as
- autoforward addresses.
-
- MTA authors are encouraged to provide a mechanism which enables the
- end user to preserve the confidentiality of a forwarding address.
- Depending on the degree of confidentiality required, and the nature
- of the environment to which a message were being forwarded, this
- might be accomplished by one or more of:
-
-(a) issuing a "relayed" DSN (if a positive DSN was requested) when a
- message is forwarded to a confidential forwarding address, and
- disabling requests for positive DSNs for the forwarded message,
-
-(b) declaring the message to be delivered, issuing a "delivered" DSN,
- re-sending the message to the confidential forwarding address, and
- arranging for no DSNs to be issued for the re-sent message,
-
-(c) omitting "Remote-*" or extension fields of a DSN whenever they would
- otherwise contain confidential information (such as a confidential
- forwarding address),
-
-(d) for messages forwarded to a confidential address, setting the
- envelope return address (e.g. SMTP MAIL FROM address) to the NULL
-
-
-
-Moore & Vaudreuil Standards Track [Page 23]
-
-RFC 1894 Delivery Status Notifications January 1996
-
-
- reverse-path ("<>") (so that no DSNs would be sent from a downstream
- MTA to the original sender),
-
-(e) for messages forwarded to a confidential address, disabling delivery
- notifications for the forwarded message (e.g. if the "next-hop" MTA
- uses ESMTP and supports the DSN extension, by using the NOTIFY=NEVER
- parameter to the RCPT command), or
-
-(f) when forwarding mail to a confidential address, having the
- forwarding MTA rewrite the envelope return address for the forwarded
- message and attempt delivery of that message as if the forwarding
- MTA were the originator. On its receipt of final delivery status,
- the forwarding MTA would issue a DSN to the original sender.
-
- In general, any optional DSN field may be omitted if the Reporting
- MTA site determines that inclusion of the field would impose too
- great a compromise of site confidentiality. The need for such
- confidentiality must be balanced against the utility of the omitted
- information in trouble reports and DSNs gatewayed to foreign
- environments.
-
- Implementors are cautioned that many existing MTAs will send
- nondelivery notifications to a return address in the message header
- (rather than to the one in the envelope), in violation of SMTP and
- other protocols. If a message is forwarded through such an MTA, no
- reasonable action on the part of the forwarding MTA will prevent the
- downstream MTA from compromising the forwarding address. Likewise,
- if the recipient's MTA automatically responds to messages based on a
- request in the message header (such as the nonstandard, but widely
- used, Return-Receipt-To extension header), it will also compromise
- the forwarding address.
-
-4.3 Non-Repudiation
-
- Within the framework of today's internet mail, the DSNs defined in
- this memo provide valuable information to the mail user; however,
- even a "failed" DSN can not be relied upon as a guarantee that a
- message was not received by the recipient. Even if DSNs are not
- actively forged, conditions exist under which a message can be
- delivered despite the fact that a failure DSN was issued.
-
-
-
-
-
-
-
-
-
-
-
-Moore & Vaudreuil Standards Track [Page 24]
-
-RFC 1894 Delivery Status Notifications January 1996
-
-
- For example, a race condition in the SMTP protocol allows for the
- duplication of messages if the connection is dropped following a
- completed DATA command, but before a response is seen by the SMTP
- client. This will cause the SMTP client to retransmit the message,
- even though the SMTP server has already accepted it.[9] If one of
- those delivery attempts succeeds and the other one fails, a "failed"
- DSN could be issued even though the message actually reached the
- recipient.
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-Moore & Vaudreuil Standards Track [Page 25]
-
-RFC 1894 Delivery Status Notifications January 1996
-
-
-5. Appendix - collected grammar
-
- NOTE: The following lexical tokens are defined in RFC 822: atom,
- CHAR, comment, CR, CRLF, DIGIT, LF, linear-white-space, SPACE, text.
- The date-time lexical token is defined in [8].
-
-action-field = "Action" ":" action-value
-
-action-value =
- "failed" / "delayed" / "delivered" / "relayed" / "expanded"
-
-address-type = atom
-
-arrival-date-field = "Arrival-Date" ":" date-time
-
-delivery-status-content =
- per-message-fields 1*( CRLF per-recipient-fields )
-
-diagnostic-code-field =
- "Diagnostic-Code" ":" diagnostic-type ";" *text
-
-diagnostic-type = atom
-
-dsn-gateway-field = "DSN-Gateway" ":" mta-name-type ";" mta-name
-
-envelope-id = *text
-
-extension-field = extension-field-name ":" *text
-
-extension-field-name = atom
-
-final-recipient-field =
- "Final-Recipient" ":" address-type ";" generic-address
-
-generic-address = *text
-
-last-attempt-date-field = "Last-Attempt-Date" ":" date-time
-
-mta-name = *text
-
-mta-name-type = atom
-
-original-envelope-id-field =
- "Original-Envelope-Id" ":" envelope-id
-
-original-recipient-field =
- "Original-Recipient" ":" address-type ";" generic-address
-
-
-
-
-Moore & Vaudreuil Standards Track [Page 26]
-
-RFC 1894 Delivery Status Notifications January 1996
-
-
-per-message-fields =
- [ original-envelope-id-field CRLF ]
- reporting-mta-field CRLF
- [ dsn-gateway-field CRLF ]
- [ received-from-mta-field CRLF ]
- [ arrival-date-field CRLF ]
- *( extension-field CRLF )
-
-per-recipient-fields =
- [ original-recipient-field CRLF ]
- final-recipient-field CRLF
- action-field CRLF
- status-field CRLF
- [ remote-mta-field CRLF ]
- [ diagnostic-code-field CRLF ]
- [ last-attempt-date-field CRLF ]
- [ will-retry-until-field CRLF ]
- *( extension-field CRLF )
-
-received-from-mta-field =
- "Received-From-MTA" ":" mta-name-type ";" mta-name
-
-remote-mta-field = "Remote-MTA" ":" mta-name-type ";" mta-name
-
-reporting-mta-field =
- "Reporting-MTA" ":" mta-name-type ";" mta-name
-
-status-code = DIGIT "." 1*3DIGIT "." 1*3DIGIT
-
- ; White-space characters and comments are NOT allowed within a
- ; status-code, though a comment enclosed in parentheses MAY follow
- ; the last numeric subfield of the status-code. Each numeric
- ; subfield within the status-code MUST be expressed without
- ; leading zero digits.
-
-status-field = "Status" ":" status-code
-
-will-retry-until-field = "Will-Retry-Until" ":" date-time
-
-
-
-
-
-
-
-
-
-
-
-
-
-Moore & Vaudreuil Standards Track [Page 27]
-
-RFC 1894 Delivery Status Notifications January 1996
-
-
-6. Appendix - Guidelines for gatewaying DSNs
-
- NOTE: This section provides non-binding recommendations for the
- construction of mail gateways that wish to provide semi-transparent
- delivery reports between the Internet and another electronic mail
- system. Specific DSN gateway requirements for a particular pair of
- mail systems may be defined by other documents.
-
-6.1 Gatewaying from other mail systems to DSNs
-
- A mail gateway may issue a DSN to convey the contents of a "foreign"
- delivery or non-delivery notification over Internet mail. When there
- are appropriate mappings from the foreign notification elements to
- DSN fields, the information may be transmitted in those DSN fields.
- Additional information (such as might be useful in a trouble ticket
- or needed to tunnel the foreign notification through the Internet)
- may be defined in extension DSN fields. (Such fields should be given
- names that identify the foreign mail protocol, e.g. X400-* for X.400
- NDN or DN protocol elements)
-
- The gateway must attempt to supply reasonable values for the
- Reporting-MTA, Final-Recipient, Action, and Status fields. These
- will normally be obtained by translating the values from the remote
- delivery or non-delivery notification into their Internet-style
- equivalents. However, some loss of information is to be expected.
- For example, the set of status-codes defined for DSNs may not be
- adequate to fully convey the delivery diagnostic code from the
- foreign system. The gateway should assign the most precise code
- which describes the failure condition, falling back on "generic"
- codes such as 2.0.0 (success), 4.0.0 (temporary failure), and 5.0.0
- (permanent failure) when necessary. The actual foreign diagnostic
- code should be retained in the Diagnostic-Code field (with an
- appropriate diagnostic-type value) for use in trouble tickets or
- tunneling.
-
- The sender-specified recipient address, and the original envelope-id,
- if present in the foreign transport envelope, should be preserved in
- the Original-Recipient and Original-Envelope-ID fields.
-
- The gateway should also attempt to preserve the "final" recipient
- addresses and MTA names from the foreign system. Whenever possible,
- foreign protocol elements should be encoded as meaningful printable
- ASCII strings.
-
- For DSNs produced from foreign delivery or nondelivery notifications,
- the name of the gateway MUST appear in the DSN-Gateway field of the
- DSN.
-
-
-
-
-Moore & Vaudreuil Standards Track [Page 28]
-
-RFC 1894 Delivery Status Notifications January 1996
-
-
-6.2 Gatewaying from DSNs to other mail systems
-
- It may be possible to gateway DSNs from the Internet into a foreign
- mail system. The primary purpose of such gatewaying is to convey
- delivery status information in a form that is usable by the
- destination system. A secondary purpose is to allow "tunneling" of
- DSNs through foreign mail systems, in case the DSN may be gatewayed
- back into the Internet.
-
- In general, the recipient of the DSN (i.e., the sender of the
- original message) will want to know, for each recipient: the closest
- available approximation to the original recipient address, the
- delivery status (success, failure, or temporary failure), and for
- failed deliveries, a diagnostic code that describes the reason for
- the failure.
-
- If possible, the gateway should attempt to preserve the Original-
- Recipient address and Original-Envelope-ID (if present), in the
- resulting foreign delivery status report.
-
- When reporting delivery failures, if the diagnostic-type subfield of
- the Diagnostic-Code field indicates that the original diagnostic code
- is understood by the destination environment, the information from
- the Diagnostic-Code field should be used. Failing that, the
- information in the Status field should be mapped into the closest
- available diagnostic code used in the destination environment.
-
- If it is possible to tunnel a DSN through the destination
- environment, the gateway specification may define a means of
- preserving the DSN information in the delivery status reports used by
- that environment.
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-Moore & Vaudreuil Standards Track [Page 29]
-
-RFC 1894 Delivery Status Notifications January 1996
-
-
-7. Appendix - Guidelines for use of DSNs by mailing list exploders
-
- NOTE: This section pertains only to the use of DSNs by "mailing
- lists" as defined in [4], section 7.2.7.
-
- DSNs are designed to be used by mailing list exploders to allow them
- to detect and automatically delete recipients for whom mail delivery
- fails repeatedly.
-
- When forwarding a message to list subscribers, the mailing list
- exploder should always set the envelope return address (e.g. SMTP
- MAIL FROM address) to point to a special address which is set up to
- received nondelivery reports. A "smart" mailing list exploder can
- therefore intercept such nondelivery reports, and if they are in the
- DSN format, automatically examine them to determine for which
- recipients a message delivery failed or was delayed.
-
- The Original-Recipient field should be used if available, since it
- should exactly match the subscriber address known to the list. If
- the Original-Recipient field is not available, the recipient field
- may resemble the list subscriber address. Often, however, the list
- subscriber will have forwarded his mail to a different address, or
- the address may be subject to some re-writing, so heuristics may be
- required to successfully match an address from the recipient field.
- Care is needed in this case to minimize the possibility of false
- matches.
-
- The reason for delivery failure can be obtained from the Status and
- Action fields, and from the Diagnostic-Code field (if the status-type
- is recognized). Reports for recipients with action values other than
- "failed" can generally be ignored; in particular, subscribers should
- not be removed from a list due to "delayed" reports.
-
- In general, almost any failure status code (even a "permanent" one)
- can result from a temporary condition. It is therefore recommended
- that a list exploder not delete a subscriber based on any single
- failure DSN (regardless of the status code), but only on the
- persistence of delivery failure over a period of time.
-
- However, some kinds of failures are less likely than others to have
- been caused by temporary conditions, and some kinds of failures are
- more likely to be noticed and corrected quickly than others. Once
- more precise status codes are defined, it may be useful to
- differentiate between the status codes when deciding whether to
- delete a subscriber. For example, on a list with a high message
- volume, it might be desirable to temporarily suspend delivery to a
- recipient address which causes repeated "temporary" failures, rather
- than simply deleting the recipient. The duration of the suspension
-
-
-
-Moore & Vaudreuil Standards Track [Page 30]
-
-RFC 1894 Delivery Status Notifications January 1996
-
-
- might depend on the type of error. On the other hand, a "user
- unknown" error which persisted for several days could be considered a
- reliable indication that address were no longer valid.
-
-8. Appendix - IANA registration forms for DSN types
-
- The forms below are for use when registering a new address-type,
- diagnostic-type, or MTA-name-type with the Internet Assigned Numbers
- Authority (IANA). Each piece of information requested by a
- registration form may be satisfied either by providing the
- information on the form itself, or by including a reference to a
- published, publicly available specification which includes the
- necessary information. IANA MAY reject DSN type registrations
- because of incomplete registration forms, imprecise specifications,
- or inappropriate type names.
-
- To register a DSN type, complete the applicable form below and send
- it via Internet electronic mail to <IANA@IANA.ORG>.
-
-8.1 IANA registration form for address-type
-
- A registration for a DSN address-type MUST include the following
- information:
-
-(a) The proposed address-type name.
-
-(b) The syntax for mailbox addresses of this type, specified using BNF,
- regular expressions, ASN.1, or other non-ambiguous language.
-
-(c) If addresses of this type are not composed entirely of graphic
- characters from the US-ASCII repertoire, a specification for how
- they are to be encoded as graphic US-ASCII characters in a DSN
- Original-Recipient or Final-Recipient DSN field.
-
-(d) [optional] A specification for how addresses of this type are to be
- translated to and from Internet electronic mail addresses.
-
-8.2 IANA registration form for diagnostic-type
-
- A registration for a DSN address-type MUST include the following
- information:
-
-(a) The proposed diagnostic-type name.
-
-(b) A description of the syntax to be used for expressing diagnostic
- codes of this type as graphic characters from the US-ASCII
- repertoire.
-
-
-
-
-Moore & Vaudreuil Standards Track [Page 31]
-
-RFC 1894 Delivery Status Notifications January 1996
-
-
-(c) A list of valid diagnostic codes of this type and the meaning of
- each code.
-
-(d) [optional] A specification for mapping from diagnostic codes of this
- type to DSN status codes (as defined in [5]).
-
-8.3 IANA registration form for MTA-name-type
-
- A registration for a DSN MTA-name-type must include the following
- information:
-
-(a) The proposed MTA-name-type name.
-
-(b) A description of the syntax of MTA names of this type, using BNF,
- regular expressions, ASN.1, or other non-ambiguous language.
-
-(c) If MTA names of this type do not consist entirely of graphic
- characters from the US-ASCII repertoire, a specification for how an
- MTA name of this type should be expressed as a sequence of graphic
- US-ASCII characters.
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-Moore & Vaudreuil Standards Track [Page 32]
-
-RFC 1894 Delivery Status Notifications January 1996
-
-
-9. Appendix - Examples
-
- NOTE: These examples are provided as illustration only, and are not
- considered part of the DSN protocol specification. If an example
- conflicts with the protocol definition above, the example is wrong.
-
- Likewise, the use of *-type subfield names or extension fields in
- these examples is not to be construed as a definition for those type
- names or extension fields.
-
- These examples were manually translated from bounced messages using
- whatever information was available.
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-Moore & Vaudreuil Standards Track [Page 33]
-
-RFC 1894 Delivery Status Notifications January 1996
-
-
-9.1 This is a simple DSN issued after repeated attempts
- to deliver a message failed. In this case, the DSN is
- issued by the same MTA from which the message was originated.
-
-
- Date: Thu, 7 Jul 1994 17:16:05 -0400
- From: Mail Delivery Subsystem <MAILER-DAEMON@CS.UTK.EDU>
- Message-Id: <199407072116.RAA14128@CS.UTK.EDU>
- Subject: Returned mail: Cannot send message for 5 days
- To: <owner-info-mime@cs.utk.edu>
- MIME-Version: 1.0
- Content-Type: multipart/report; report-type=delivery-status;
- boundary="RAA14128.773615765/CS.UTK.EDU"
-
- --RAA14128.773615765/CS.UTK.EDU
-
- The original message was received at Sat, 2 Jul 1994 17:10:28 -0400
- from root@localhost
-
- ----- The following addresses had delivery problems -----
- <louisl@larry.slip.umd.edu> (unrecoverable error)
-
- ----- Transcript of session follows -----
- <louisl@larry.slip.umd.edu>... Deferred: Connection timed out
- with larry.slip.umd.edu.
- Message could not be delivered for 5 days
- Message will be deleted from queue
-
- --RAA14128.773615765/CS.UTK.EDU
- content-type: message/delivery-status
-
- Reporting-MTA: dns; cs.utk.edu
-
- Original-Recipient: rfc822;louisl@larry.slip.umd.edu
- Final-Recipient: rfc822;louisl@larry.slip.umd.edu
- Action: failed
- Status: 4.0.0
- Diagnostic-Code: smtp; 426 connection timed out
- Last-Attempt-Date: Thu, 7 Jul 1994 17:15:49 -0400
-
- --RAA14128.773615765/CS.UTK.EDU
- content-type: message/rfc822
-
- [original message goes here]
- --RAA14128.773615765/CS.UTK.EDU--
-
-
-
-
-
-
-Moore & Vaudreuil Standards Track [Page 34]
-
-RFC 1894 Delivery Status Notifications January 1996
-
-
-9.2 This is another DSN issued by the sender's MTA, which
- contains details of multiple delivery attempts. Some of
- these were detected locally, and others by a remote MTA.
-
-
- Date: Fri, 8 Jul 1994 09:21:47 -0400
- From: Mail Delivery Subsystem <MAILER-DAEMON@CS.UTK.EDU>
- Subject: Returned mail: User unknown
- To: <owner-ups-mib@CS.UTK.EDU>
- MIME-Version: 1.0
- Content-Type: multipart/report; report-type=delivery-status;
- boundary="JAA13167.773673707/CS.UTK.EDU"
-
- --JAA13167.773673707/CS.UTK.EDU
- content-type: text/plain; charset=us-ascii
-
- ----- The following addresses had delivery problems -----
- <arathib@vnet.ibm.com> (unrecoverable error)
- <wsnell@sdcc13.ucsd.edu> (unrecoverable error)
-
- --JAA13167.773673707/CS.UTK.EDU
- content-type: message/delivery-status
-
- Reporting-MTA: dns; cs.utk.edu
-
- Original-Recipient: rfc822;arathib@vnet.ibm.com
- Final-Recipient: rfc822;arathib@vnet.ibm.com
- Action: failed
- Status: 5.0.0 (permanent failure)
- Diagnostic-Code: smtp;
- 550 'arathib@vnet.IBM.COM' is not a registered gateway user
- Remote-MTA: dns; vnet.ibm.com
-
- Original-Recipient: rfc822;johnh@hpnjld.njd.hp.com
- Final-Recipient: rfc822;johnh@hpnjld.njd.hp.com
- Action: delayed
- Status: 4.0.0 (hpnjld.njd.jp.com: host name lookup failure)
-
- Original-Recipient: rfc822;wsnell@sdcc13.ucsd.edu
- Final-Recipient: rfc822;wsnell@sdcc13.ucsd.edu
- Action: failed
- Status: 5.0.0
- Diagnostic-Code: smtp; 550 user unknown
- Remote-MTA: dns; sdcc13.ucsd.edu
-
- --JAA13167.773673707/CS.UTK.EDU
- content-type: message/rfc822
-
-
-
-
-Moore & Vaudreuil Standards Track [Page 35]
-
-RFC 1894 Delivery Status Notifications January 1996
-
-
- [original message goes here]
- --JAA13167.773673707/CS.UTK.EDU--
-
-
-9.3 A delivery report generated by Message Router (MAILBUS) and
- gatewayed by PMDF_MR to a DSN. In this case the gateway did not
- have sufficient information to supply an original-recipient address.
-
-
-
- Disclose-recipients: prohibited
- Date: Fri, 08 Jul 1994 09:21:25 -0400 (EDT)
- From: Message Router Submission Agent <AMMGR@corp.timeplex.com>
- Subject: Status of : Re: Battery current sense
- To: owner-ups-mib@CS.UTK.EDU
- Message-id: <01HEGJ0WNBY28Y95LN@mr.timeplex.com>
- MIME-version: 1.0
- content-type: multipart/report; report-type=delivery-status;
- boundary="84229080704991.122306.SYS30"
-
- --84229080704991.122306.SYS30
- content-type: text/plain
-
- Invalid address - nair_s
- %DIR-E-NODIRMTCH, No matching Directory Entry found
-
- --84229080704991.122306.SYS30
- content-type: message/delivery-status
-
- Reporting-MTA: mailbus; SYS30
-
- Final-Recipient: unknown; nair_s
- Status: 5.0.0 (unknown permanent failure)
- Action: failed
-
- --84229080704991.122306.SYS30--
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-Moore & Vaudreuil Standards Track [Page 36]
-
-RFC 1894 Delivery Status Notifications January 1996
-
-
-9.4 A delay report from a multiprotocol MTA. Note that there is no
- returned content, so no third body part appears in the DSN.
-
- From: <postmaster@nsfnet-relay.ac.uk>
- Message-Id: <199407092338.TAA23293@CS.UTK.EDU>
- Received: from nsfnet-relay.ac.uk by sun2.nsfnet-relay.ac.uk
- id <g.12954-0@sun2.nsfnet-relay.ac.uk>;
- Sun, 10 Jul 1994 00:36:51 +0100
- To: owner-info-mime@cs.utk.edu
- Date: Sun, 10 Jul 1994 00:36:51 +0100
- Subject: WARNING: message delayed at "nsfnet-relay.ac.uk"
- content-type: multipart/report; report-type=delivery-status;
- boundary=foobar
-
- --foobar
- content-type: text/plain
-
- The following message:
-
- UA-ID: Reliable PC (...
- Q-ID: sun2.nsf:77/msg.11820-0
-
- has not been delivered to the intended recipient:
-
- thomas@de-montfort.ac.uk
-
- despite repeated delivery attempts over the past 24 hours.
-
- The usual cause of this problem is that the remote system is
- temporarily unavailable.
-
- Delivery will continue to be attempted up to a total elapsed
- time of 168 hours, ie 7 days.
-
- You will be informed if delivery proves to be impossible
- within this time.
-
- Please quote the Q-ID in any queries regarding this mail.
-
- --foobar
- content-type: message/delivery-status
-
- Reporting-MTA: dns; sun2.nsfnet-relay.ac.uk
-
- Final-Recipient: rfc822;thomas@de-montfort.ac.uk
- Status: 4.0.0 (unknown temporary failure)
- Action: delayed
-
-
-
-
-Moore & Vaudreuil Standards Track [Page 37]
-
-RFC 1894 Delivery Status Notifications January 1996
-
-
- --foobar--
-
-10. Acknowledgments
-
- The authors wish to thank the following people for their reviews of
- earlier drafts of this document and their suggestions for
- improvement: Eric Allman, Harald Alvestrand, Allan Cargille, Jim
- Conklin, Peter Cowen, Dave Crocker, Roger Fajman, Ned Freed, Marko
- Kaittola, Steve Kille, John Klensin, John Gardiner Myers, Mark
- Nahabedian, Julian Onions, Jacob Palme, Jean Charles Roy, and Gregory
- Sheehan.
-
-11. References
-
-[1] Borenstein, N., Freed, N. "Multipurpose Internet Mail Extensions",
- RFC 1521, Bellcore, Innosoft, September 1993.
-
-[2] Vaudreuil, G., "The Multipart/Report Content Type for the Reporting
- of Mail System Administrative Messages", RFC 1892, Octal Network
- Services, January 1996.
-
-[3] Postel, J., "Simple Mail Transfer Protocol", STD 10, RFC 821,
- USC/Information Sciences Institute, August 1982.
-
-[4] Moore, K., "SMTP Service Extension for Delivery Status
- Notifications", RFC 1891, University of Tennessee, January 1996.
-
-[5] Vaudreuil, G., "Enhanced Mail System Status Codes", RFC 1893, Octal
- Network Services, January 1996.
-
-[6] Crocker, D., "Standard for the Format of ARPA Internet Text
- Messages", STD 11, RFC 822, UDEL, August 1982.
-
-[7] Moore, K. "MIME (Multipurpose Internet Mail Extensions) Part Two:
- Message Header Extensions for Non-Ascii Text", RFC 1522, University
- of Tennessee, September 1993.
-
-[8] Braden, R. (ed.) "Requirements for Internet Hosts - Application and
- Support", STD 3, RFC 1123, USC/Information Sciences Institute,
- October 1989.
-
-[9] Partridge, C., "Duplicate Messages and SMTP", RFC 1047, BBN,
- February 1988.
-
-
-
-
-
-
-
-
-Moore & Vaudreuil Standards Track [Page 38]
-
-RFC 1894 Delivery Status Notifications January 1996
-
-
-11. Authors' Addresses
-
- Keith Moore
- University of Tennessee
- 107 Ayres Hall
- Knoxville, TN 37996-1301
- USA
-
- EMail: moore@cs.utk.edu
- Phone: +1 615 974 3126
- Fax: +1 615 974 8296
-
-
- Gregory M. Vaudreuil
- Octel Network Services
- 17080 Dallas Parkway
- Dallas, TX 75248-1905
- USA
-
- EMail: Greg.Vaudreuil@Octel.Com
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-Moore & Vaudreuil Standards Track [Page 39]
-