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authorGraham Wilson <graham@mknod.org>2004-11-29 16:40:04 +0000
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-
-
-
-
-
-
-Network Working Group G. Vaudreuil
-Request for Comments: 1893 Octel Network Services
-Category: Standards Track January 1996
-
-
- Enhanced Mail System Status Codes
-
-Status of this Memo
-
- This document specifies an Internet standards track protocol for the
- Internet community, and requests discussion and suggestions for
- improvements. Please refer to the current edition of the "Internet
- Official Protocol Standards" (STD 1) for the standardization state
- and status of this protocol. Distribution of this memo is unlimited.
-
-1. Overview
-
- There currently is not a standard mechanism for the reporting of mail
- system errors except for the limited set offered by SMTP and the
- system specific text descriptions sent in mail messages. There is a
- pressing need for a rich machine readable status code for use in
- delivery status notifications [DSN]. This document proposes a new
- set of status codes for this purpose.
-
- SMTP [SMTP] error codes have historically been used for reporting
- mail system errors. Because of limitations in the SMTP code design,
- these are not suitable for use in delivery status notifications.
- SMTP provides about 12 useful codes for delivery reports. The
- majority of the codes are protocol specific response codes such as
- the 354 response to the SMTP data command. Each of the 12 useful
- codes are each overloaded to indicate several error conditions each.
- SMTP suffers some scars from history, most notably the unfortunate
- damage to the reply code extension mechanism by uncontrolled use.
- This proposal facilitates future extensibility by requiring the
- client to interpret unknown error codes according to the theory of
- codes while requiring servers to register new response codes.
-
- The SMTP theory of reply codes partitioned in the number space such a
- manner that the remaining available codes will not provide the space
- needed. The most critical example is the existence of only 5
- remaining codes for mail system errors. The mail system
- classification includes both host and mailbox error conditions. The
- remaining third digit space would be completely consumed as needed to
- indicate MIME and media conversion errors and security system errors.
-
- A revision to the SMTP theory of reply codes to better distribute the
- error conditions in the number space will necessarily be incompatible
- with SMTP. Further, consumption of the remaining reply-code number
-
-
-
-Vaudreuil Standards Track [Page 1]
-
-RFC 1893 Mail System Status Codes January 1996
-
-
- space for delivery notification reporting will reduce the available
- codes for new ESMTP extensions.
-
- The following proposal is based on the SMTP theory of reply codes.
- It adopts the success, permanent error, and transient error semantics
- of the first value, with a further description and classification in
- the second. This proposal re-distributes the classifications to
- better distribute the error conditions, such as separating mailbox
- from host errors.
-
-2. Status Codes
-
- This document defines a new set of status codes to report mail system
- conditions. These status codes are intended to be used for media and
- language independent status reporting. They are not intended for
- system specific diagnostics.
-
- The syntax of the new status codes is defined as:
-
- status-code = class "." subject "." detail
- class = "2"/"4"/"5"
- subject = 1*3digit
- detail = 1*3digit
-
- White-space characters and comments are NOT allowed within a status-
- code. Each numeric sub-code within the status-code MUST be expressed
- without leading zero digits.
-
- Status codes consist of three numerical fields separated by ".". The
- first sub-code indicates whether the delivery attempt was successful.
- The second sub-code indicates the probable source of any delivery
- anomalies, and the third sub-code indicates a precise error
- condition.
-
- The codes space defined is intended to be extensible only by
- standards track documents. Mail system specific status codes should
- be mapped as close as possible to the standard status codes. Servers
- should send only defined, registered status codes. System specific
- errors and diagnostics should be carried by means other than status
- codes.
-
- New subject and detail codes will be added over time. Because the
- number space is large, it is not intended that published status codes
- will ever be redefined or eliminated. Clients should preserve the
- extensibility of the code space by reporting the general error
- described in the subject sub-code when the specific detail is
- unrecognized.
-
-
-
-
-Vaudreuil Standards Track [Page 2]
-
-RFC 1893 Mail System Status Codes January 1996
-
-
- The class sub-code provides a broad classification of the status.
- The enumerated values the class are defined as:
-
- 2.X.X Success
-
- Success specifies that the DSN is reporting a positive delivery
- action. Detail sub-codes may provide notification of
- transformations required for delivery.
-
- 4.X.X Persistent Transient Failure
-
- A persistent transient failure is one in which the message as
- sent is valid, but some temporary event prevents the successful
- sending of the message. Sending in the future may be successful.
-
- 5.X.X Permanent Failure
-
- A permanent failure is one which is not likely to be resolved by
- resending the message in the current form. Some change to the
- message or the destination must be made for successful delivery.
-
- A client must recognize and report class sub-code even where
- subsequent subject sub-codes are unrecognized.
-
- The subject sub-code classifies the status. This value applies to
- each of the three classifications. The subject sub-code, if
- recognized, must be reported even if the additional detail provided
- by the detail sub-code is not recognized. The enumerated values for
- the subject sub-code are:
-
- X.0.X Other or Undefined Status
-
- There is no additional subject information available.
-
- X.1.X Addressing Status
-
- The address status reports on the originator or destination
- address. It may include address syntax or validity. These
- errors can generally be corrected by the sender and retried.
-
- X.2.X Mailbox Status
-
- Mailbox status indicates that something having to do with the
- mailbox has cause this DSN. Mailbox issues are assumed to be
- under the general control of the recipient.
-
-
-
-
-
-
-Vaudreuil Standards Track [Page 3]
-
-RFC 1893 Mail System Status Codes January 1996
-
-
- X.3.X Mail System Status
-
- Mail system status indicates that something having to do
- with the destination system has caused this DSN. System
- issues are assumed to be under the general control of the
- destination system administrator.
-
- X.4.X Network and Routing Status
-
- The networking or routing codes report status about the
- delivery system itself. These system components include any
- necessary infrastructure such as directory and routing
- services. Network issues are assumed to be under the
- control of the destination or intermediate system
- administrator.
-
- X.5.X Mail Delivery Protocol Status
-
- The mail delivery protocol status codes report failures
- involving the message delivery protocol. These failures
- include the full range of problems resulting from
- implementation errors or an unreliable connection. Mail
- delivery protocol issues may be controlled by many parties
- including the originating system, destination system, or
- intermediate system administrators.
-
- X.6.X Message Content or Media Status
-
- The message content or media status codes report failures
- involving the content of the message. These codes report
- failures due to translation, transcoding, or otherwise
- unsupported message media. Message content or media issues
- are under the control of both the sender and the receiver,
- both of whom must support a common set of supported
- content-types.
-
- X.7.X Security or Policy Status
-
- The security or policy status codes report failures
- involving policies such as per-recipient or per-host
- filtering and cryptographic operations. Security and policy
- status issues are assumed to be under the control of either
- or both the sender and recipient. Both the sender and
- recipient must permit the exchange of messages and arrange
- the exchange of necessary keys and certificates for
- cryptographic operations.
-
-
-
-
-
-Vaudreuil Standards Track [Page 4]
-
-RFC 1893 Mail System Status Codes January 1996
-
-
-3. Enumerated Status Codes
-
- The following section defines and describes the detail sub-code. The
- detail value provides more information about the status and is
- defined relative to the subject of the status.
-
- 3.1 Other or Undefined Status
-
- X.0.0 Other undefined Status
-
- Other undefined status is the only undefined error code. It
- should be used for all errors for which only the class of the
- error is known.
-
- 3.2 Address Status
-
- X.1.0 Other address status
-
- Something about the address specified in the message caused
- this DSN.
-
- X.1.1 Bad destination mailbox address
-
- The mailbox specified in the address does not exist. For
- Internet mail names, this means the address portion to the
- left of the "@" sign is invalid. This code is only useful
- for permanent failures.
-
- X.1.2 Bad destination system address
-
- The destination system specified in the address does not
- exist or is incapable of accepting mail. For Internet mail
- names, this means the address portion to the right of the
- "@" is invalid for mail. This codes is only useful for
- permanent failures.
-
- X.1.3 Bad destination mailbox address syntax
-
- The destination address was syntactically invalid. This can
- apply to any field in the address. This code is only useful
- for permanent failures.
-
- X.1.4 Destination mailbox address ambiguous
-
- The mailbox address as specified matches one or more
- recipients on the destination system. This may result if a
- heuristic address mapping algorithm is used to map the
- specified address to a local mailbox name.
-
-
-
-Vaudreuil Standards Track [Page 5]
-
-RFC 1893 Mail System Status Codes January 1996
-
-
- X.1.5 Destination address valid
-
- This mailbox address as specified was valid. This status
- code should be used for positive delivery reports.
-
- X.1.6 Destination mailbox has moved, No forwarding address
-
- The mailbox address provided was at one time valid, but mail
- is no longer being accepted for that address. This code is
- only useful for permanent failures.
-
- X.1.7 Bad sender's mailbox address syntax
-
- The sender's address was syntactically invalid. This can
- apply to any field in the address.
-
- X.1.8 Bad sender's system address
-
- The sender's system specified in the address does not exist
- or is incapable of accepting return mail. For domain names,
- this means the address portion to the right of the "@" is
- invalid for mail.
-
- 3.3 Mailbox Status
-
- X.2.0 Other or undefined mailbox status
-
- The mailbox exists, but something about the destination
- mailbox has caused the sending of this DSN.
-
- X.2.1 Mailbox disabled, not accepting messages
-
- The mailbox exists, but is not accepting messages. This may
- be a permanent error if the mailbox will never be re-enabled
- or a transient error if the mailbox is only temporarily
- disabled.
-
- X.2.2 Mailbox full
-
- The mailbox is full because the user has exceeded a
- per-mailbox administrative quota or physical capacity. The
- general semantics implies that the recipient can delete
- messages to make more space available. This code should be
- used as a persistent transient failure.
-
-
-
-
-
-
-
-Vaudreuil Standards Track [Page 6]
-
-RFC 1893 Mail System Status Codes January 1996
-
-
- X.2.3 Message length exceeds administrative limit
-
- A per-mailbox administrative message length limit has been
- exceeded. This status code should be used when the
- per-mailbox message length limit is less than the general
- system limit. This code should be used as a permanent
- failure.
-
- X.2.4 Mailing list expansion problem
-
- The mailbox is a mailing list address and the mailing list
- was unable to be expanded. This code may represent a
- permanent failure or a persistent transient failure.
-
- 3.4 Mail system status
-
- X.3.0 Other or undefined mail system status
-
- The destination system exists and normally accepts mail, but
- something about the system has caused the generation of this
- DSN.
-
- X.3.1 Mail system full
-
- Mail system storage has been exceeded. The general
- semantics imply that the individual recipient may not be
- able to delete material to make room for additional
- messages. This is useful only as a persistent transient
- error.
-
- X.3.2 System not accepting network messages
-
- The host on which the mailbox is resident is not accepting
- messages. Examples of such conditions include an immanent
- shutdown, excessive load, or system maintenance. This is
- useful for both permanent and permanent transient errors.
-
- X.3.3 System not capable of selected features
-
- Selected features specified for the message are not
- supported by the destination system. This can occur in
- gateways when features from one domain cannot be mapped onto
- the supported feature in another.
-
-
-
-
-
-
-
-
-Vaudreuil Standards Track [Page 7]
-
-RFC 1893 Mail System Status Codes January 1996
-
-
- X.3.4 Message too big for system
-
- The message is larger than per-message size limit. This
- limit may either be for physical or administrative reasons.
- This is useful only as a permanent error.
-
- X.3.5 System incorrectly configured
-
- The system is not configured in a manner which will permit
- it to accept this message.
-
- 3.5 Network and Routing Status
-
- X.4.0 Other or undefined network or routing status
-
- Something went wrong with the networking, but it is not
- clear what the problem is, or the problem cannot be well
- expressed with any of the other provided detail codes.
-
- X.4.1 No answer from host
-
- The outbound connection attempt was not answered, either
- because the remote system was busy, or otherwise unable to
- take a call. This is useful only as a persistent transient
- error.
-
- X.4.2 Bad connection
-
- The outbound connection was established, but was otherwise
- unable to complete the message transaction, either because
- of time-out, or inadequate connection quality. This is
- useful only as a persistent transient error.
-
- X.4.3 Directory server failure
-
- The network system was unable to forward the message,
- because a directory server was unavailable. This is useful
- only as a persistent transient error.
-
- The inability to connect to an Internet DNS server is one
- example of the directory server failure error.
-
- X.4.4 Unable to route
-
- The mail system was unable to determine the next hop for the
- message because the necessary routing information was
- unavailable from the directory server. This is useful for
- both permanent and persistent transient errors.
-
-
-
-Vaudreuil Standards Track [Page 8]
-
-RFC 1893 Mail System Status Codes January 1996
-
-
- A DNS lookup returning only an SOA (Start of Administration)
- record for a domain name is one example of the unable to
- route error.
-
- X.4.5 Mail system congestion
-
- The mail system was unable to deliver the message because
- the mail system was congested. This is useful only as a
- persistent transient error.
-
- X.4.6 Routing loop detected
-
- A routing loop caused the message to be forwarded too many
- times, either because of incorrect routing tables or a user
- forwarding loop. This is useful only as a persistent
- transient error.
-
- X.4.7 Delivery time expired
-
- The message was considered too old by the rejecting system,
- either because it remained on that host too long or because
- the time-to-live value specified by the sender of the
- message was exceeded. If possible, the code for the actual
- problem found when delivery was attempted should be returned
- rather than this code. This is useful only as a persistent
- transient error.
-
- 3.6 Mail Delivery Protocol Status
-
- X.5.0 Other or undefined protocol status
-
- Something was wrong with the protocol necessary to deliver
- the message to the next hop and the problem cannot be well
- expressed with any of the other provided detail codes.
-
- X.5.1 Invalid command
-
- A mail transaction protocol command was issued which was
- either out of sequence or unsupported. This is useful only
- as a permanent error.
-
- X.5.2 Syntax error
-
- A mail transaction protocol command was issued which could
- not be interpreted, either because the syntax was wrong or
- the command is unrecognized. This is useful only as a
- permanent error.
-
-
-
-
-Vaudreuil Standards Track [Page 9]
-
-RFC 1893 Mail System Status Codes January 1996
-
-
- X.5.3 Too many recipients
-
- More recipients were specified for the message than could
- have been delivered by the protocol. This error should
- normally result in the segmentation of the message into two,
- the remainder of the recipients to be delivered on a
- subsequent delivery attempt. It is included in this list in
- the event that such segmentation is not possible.
-
- X.5.4 Invalid command arguments
-
- A valid mail transaction protocol command was issued with
- invalid arguments, either because the arguments were out of
- range or represented unrecognized features. This is useful
- only as a permanent error.
-
- X.5.5 Wrong protocol version
-
- A protocol version mis-match existed which could not be
- automatically resolved by the communicating parties.
-
- 3.7 Message Content or Message Media Status
-
- X.6.0 Other or undefined media error
-
- Something about the content of a message caused it to be
- considered undeliverable and the problem cannot be well
- expressed with any of the other provided detail codes.
-
- X.6.1 Media not supported
-
- The media of the message is not supported by either the
- delivery protocol or the next system in the forwarding path.
- This is useful only as a permanent error.
-
- X.6.2 Conversion required and prohibited
-
- The content of the message must be converted before it can
- be delivered and such conversion is not permitted. Such
- prohibitions may be the expression of the sender in the
- message itself or the policy of the sending host.
-
- X.6.3 Conversion required but not supported
-
- The message content must be converted to be forwarded but
- such conversion is not possible or is not practical by a
- host in the forwarding path. This condition may result when
- an ESMTP gateway supports 8bit transport but is not able to
-
-
-
-Vaudreuil Standards Track [Page 10]
-
-RFC 1893 Mail System Status Codes January 1996
-
-
- downgrade the message to 7 bit as required for the next hop.
-
- X.6.4 Conversion with loss performed
-
- This is a warning sent to the sender when message delivery
- was successfully but when the delivery required a conversion
- in which some data was lost. This may also be a permanant
- error if the sender has indicated that conversion with loss
- is prohibited for the message.
-
- X.6.5 Conversion Failed
-
- A conversion was required but was unsuccessful. This may be
- useful as a permanent or persistent temporary notification.
-
- 3.8 Security or Policy Status
-
- X.7.0 Other or undefined security status
-
- Something related to security caused the message to be
- returned, and the problem cannot be well expressed with any
- of the other provided detail codes. This status code may
- also be used when the condition cannot be further described
- because of security policies in force.
-
- X.7.1 Delivery not authorized, message refused
-
- The sender is not authorized to send to the destination.
- This can be the result of per-host or per-recipient
- filtering. This memo does not discuss the merits of any
- such filtering, but provides a mechanism to report such.
- This is useful only as a permanent error.
-
- X.7.2 Mailing list expansion prohibited
-
- The sender is not authorized to send a message to the
- intended mailing list. This is useful only as a permanent
- error.
-
- X.7.3 Security conversion required but not possible
-
- A conversion from one secure messaging protocol to another
- was required for delivery and such conversion was not
- possible. This is useful only as a permanent error.
-
-
-
-
-
-
-
-Vaudreuil Standards Track [Page 11]
-
-RFC 1893 Mail System Status Codes January 1996
-
-
- X.7.4 Security features not supported
-
- A message contained security features such as secure
- authentication which could not be supported on the delivery
- protocol. This is useful only as a permanent error.
-
- X.7.5 Cryptographic failure
-
- A transport system otherwise authorized to validate or
- decrypt a message in transport was unable to do so because
- necessary information such as key was not available or such
- information was invalid.
-
- X.7.6 Cryptographic algorithm not supported
-
- A transport system otherwise authorized to validate or
- decrypt a message was unable to do so because the necessary
- algorithm was not supported.
-
- X.7.7 Message integrity failure
-
- A transport system otherwise authorized to validate a
- message was unable to do so because the message was
- corrupted or altered. This may be useful as a permanent,
- transient persistent, or successful delivery code.
-
-4. References
-
- [SMTP] Postel, J., "Simple Mail Transfer Protocol", STD 10, RFC 821,
- USC/Information Sciences Institute, August 1982.
-
- [DSN] Moore, K., and G. Vaudreuil, "An Extensible Message Format for
- Delivery Status Notifications", RFC 1894, University of
- Tennessee, Octel Network Services, January 1996.
-
-5. Security Considerations
-
- This document describes a status code system with increased
- precision. Use of these status codes may disclose additional
- information about how an internal mail system is implemented beyond
- that currently available.
-
-6. Acknowledgments
-
- The author wishes to offer special thanks to Harald Alvestrand, Marko
- Kaittola, and Keith Moore for their extensive review and constructive
- suggestions.
-
-
-
-
-Vaudreuil Standards Track [Page 12]
-
-RFC 1893 Mail System Status Codes January 1996
-
-
-7. Author's Address
-
- Gregory M. Vaudreuil
- Octel Network Services
- 17060 Dallas Parkway
- Suite 214
- Dallas, TX 75248-1905
-
- Voice/Fax: +1-214-733-2722
- EMail: Greg.Vaudreuil@Octel.com
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-Vaudreuil Standards Track [Page 13]
-
-RFC 1893 Mail System Status Codes January 1996
-
-
-8. Appendix - Collected Status Codes
-
- X.1.0 Other address status
- X.1.1 Bad destination mailbox address
- X.1.2 Bad destination system address
- X.1.3 Bad destination mailbox address syntax
- X.1.4 Destination mailbox address ambiguous
- X.1.5 Destination mailbox address valid
- X.1.6 Mailbox has moved
- X.1.7 Bad sender's mailbox address syntax
- X.1.8 Bad sender's system address
-
- X.2.0 Other or undefined mailbox status
- X.2.1 Mailbox disabled, not accepting messages
- X.2.2 Mailbox full
- X.2.3 Message length exceeds administrative limit.
- X.2.4 Mailing list expansion problem
-
- X.3.0 Other or undefined mail system status
- X.3.1 Mail system full
- X.3.2 System not accepting network messages
- X.3.3 System not capable of selected features
- X.3.4 Message too big for system
-
- X.4.0 Other or undefined network or routing status
- X.4.1 No answer from host
- X.4.2 Bad connection
- X.4.3 Routing server failure
- X.4.4 Unable to route
- X.4.5 Network congestion
- X.4.6 Routing loop detected
- X.4.7 Delivery time expired
-
- X.5.0 Other or undefined protocol status
- X.5.1 Invalid command
- X.5.2 Syntax error
- X.5.3 Too many recipients
- X.5.4 Invalid command arguments
- X.5.5 Wrong protocol version
-
- X.6.0 Other or undefined media error
- X.6.1 Media not supported
- X.6.2 Conversion required and prohibited
- X.6.3 Conversion required but not supported
- X.6.4 Conversion with loss performed
- X.6.5 Conversion failed
-
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-Vaudreuil Standards Track [Page 14]
-
-RFC 1893 Mail System Status Codes January 1996
-
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- X.7.0 Other or undefined security status
- X.7.1 Delivery not authorized, message refused
- X.7.2 Mailing list expansion prohibited
- X.7.3 Security conversion required but not possible
- X.7.4 Security features not supported
- X.7.5 Cryptographic failure
- X.7.6 Cryptographic algorithm not supported
- X.7.7 Message integrity failure
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-Vaudreuil Standards Track [Page 15]
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